Vocha Privacy Policy

INTRODUCTION

Vocha (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website vocha.co (the “Site”) and our mobile application Vocha (the “App”). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

• Personal Data: We may collect personal identification information, including your name, email address, and payment details when you register for an account, subscribe to our Services, or interact with our support team.
• Usage Data: We collect information about your interactions with our Services, such as IP address, browser type, operating system, access times, and pages viewed.
• Voice Data: As part of our language learning service, we collect and process voice recordings and their transcriptions.

2. HOW WE USE YOUR INFORMATION

We use the information we collect in the following ways:
• To provide and maintain our Services.
• To personalize and improve your experience.
• To process transactions and manage your subscriptions.
• To send you updates, marketing communications, and other information.
• To analyze usage patterns and improve our Services.
• To respond to your comments, questions, and requests.

3. SHARING YOUR INFORMATION

We may share your information with:
• Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Legal Requirements: If required by law or to protect our rights, we may disclose your information to law enforcement agencies or other governmental authorities.

4. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. YOUR RIGHTS

You have the right to:
• Access, correct, or delete your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw your consent at any time, where processing is based on consent.
• Request the transfer of your personal information to another service provider.
To exercise these rights, please contact us at vochatalk@gmail.com.

7. CHILDREN’S PRIVACY

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. CONTACT US

If you have any questions about this Privacy Policy, please contact us at vochatalk@gmail.com.